About This Guide

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Last updated: August 3, 2014

For a video walk-through of most of the features and functions of this guide and our Collaboration Racks in general, see this video.

This guide describes how to access all the features of our Collaboration lab racks. Specifically, it describes how to establish a VPN connection between your location and our Collaboration lab rack, and how to access each of the devices and servers described below within the lab rack from your location.

See the next topic in this section for detailed Collaboration lab rack hardware spefications.

Your lab rack consists of:

  • Three routers
  • One switch
  • One PSTN/Frame Relay/MPLS simulator (labeled “MPLS/FR WAN” and "R4" in the lab rack diagram)
  • One Service Module Services-Ready Engine for Cisco Unity Express voicemail
  • Four Cisco IP telephones directly connected to the Voice lab rack
  • Six (optional) Cisco IP telephones at your place of study—provided by you
  • Three Cisco Unified Communications Manager (CUCM) Publisher servers
  • One Cisco Unified Communications Manager (CUCM) Subscriber server
  • Two Cisco Unity Connection (CUC or UC) servers
  • One Cisco Unified Contact Center (CUCCX or UCCX) server
  • Three Cisco IM and Presence (IM) servers
  • One Video Communications Server (VCS)
  • One TelePresence Management Suite (TMS) server
  • Three utility machines running Jabber, Jabber Video and other tools
  • One Microsoft Active Directory server (labeled “AD/DNS/SFTP” in the lab rack diagram)
  • One access server (not shown in the diagram) for console port access to routers and switches
  • Additional infrastructure not visible to you, nor configurable by you, to connect your rack to servers and the VPN

The Lab Rack Diagram in the third section shows how all these components, except the access server and infrastructure elements, fit together. The section Free Web-Based Variphy Insight Remote IP Phone Control describes how to use free remote-control software to control the IP phones at our location.

Router and Ethernet Port Tables contains the summary tables of VLANs, IP subnets, router and EtherSwitch port connections, T1/E1 connection information, DSP resources, and PSTN codes.

Device Connectivity is a quick reference for rack access information.

Please note that in the past the following site names have been used interchangeably:

  • CorpHQ = HQ = SA
  • Branch 1 = BR1 = SB
  • Branch 2 = BR2 = SC

Throughout this guide and subsequent labs, you should come to see everything referred to simply as:

  • HQ
  • SB
  • SC
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